Your Personal Assistant Awaits
Ready to Delegate and Dominate?

15-Minute Call • Actionable Roadmap

In one short call, we’ll map out where an on-demand Virtual Assistant delivers the biggest ROI for your team.

5.0

BPO24
Assistants Help Center

Find quick answers on onboarding, pay, tools & more.

Streamlined Application Process

3-step mobile-friendly form—no resume upload
Instant eligibility checks & role matches
Dedicated Talent Success specialist support
Approvals in as little as 48 hours
Opportunities across 20+ industries

Application FAQs

Answers to your top application questions.

Visit our “Join Us” page, fill out the brief form, and submit. You’ll get instant confirmation.

No uploads—just enter your experience in the fields. We’ll guide you on any role-specific credentials later.

Yes—pick up to 3 preferred roles. Our team will match you to the best fit.

Never. Applying to BPO24 is 100% free—for everyone, worldwide.

Log into your portal, click “My Profile,” and make edits. Changes sync with Talent Success immediately.

Compensation & Perks

Competitive rates + quarterly performance bonuses
Health, dental & vision for full-time staff
401(k) plan with employer match
Wellness stipends & learning credits
Referral bonuses up to $500

Benefits FAQs

Everything you need to know about pay & perks.

Rates start at $18/hr USD; specialists earn up to $35+/hr depending on skillset.

Quarterly payouts based on CSAT, SLA compliance and project KPIs—details in your portal.

Full-time W-2 employees enroll after 60 days; part-time roles have access to voluntary plans.

1099 contractors access voluntary benefits marketplaces; no W-2 benefits apply.

Use “Refer a Colleague” in your portal. Earn up to $500 when they complete 60 days.

W-2 vs. 1099

Choose W-2 with benefits or 1099 for flexibility
Switch mid-year with minimal paperwork
Clear guidance on tax implications
Dedicated HR support
Self-service classification changes

Status FAQs

Find your ideal work classification.

W-2 includes tax withholding & benefits; 1099 offers schedule flexibility but self-managed taxes.

Yes—submit a change request in your portal. HR updates you within 3–5 business days.

W-2s by January 31; 1099-NEC by February 15—download from “Tax Documents” in your portal.

Benefits accrue based on your hire anniversary; prorated adjustments apply if you switch mid-year.

Your dedicated HR partner is on Slack & email—see “Support Team” in your portal.

Our Tech Stack

Slack & Teams for real-time chat
Zoom & Meet for video calls
Asana, Trello & ClickUp for tasks
Notion & Confluence for docs & SOPs
Proprietary AI suite to boost productivity

Tool FAQs

How to access and learn our apps.

No—BPO24 provides all required cloud-licenses at no cost.

Submit a ticket in ServiceNow. IT provisions within 24 hours.

Yes—live workshops and on-demand videos for every tool in our Learning Portal.

SSO/MFA enforced, data encrypted at rest/in transit, quarterly security audits.

No—corporate accounts ensure compliance and data security.

Payroll Overview

Weekly, bi-weekly or monthly pay cycles
Direct deposit (US) & Wise payouts (global)
Self-service pay stub & tax doc downloads
Instant timesheet submission & approval
Overtime & holiday pay auto-calculation

Payroll FAQs

Pay schedules, methods & docs.

Fridays are payday. If a holiday falls on Friday, funds arrive the prior business day.

Enter bank info under “Payment Settings.” Verification completes in 1–2 business days.

Email payroll@bpo24.com with your timesheet ID. We resolve most issues within hours.

Download W-2 or 1099 from “Tax Documents” in your portal once published.

Yes—submit a change by the 10th of the prior month; it takes effect next cycle.

Time-Off Benefits

10 company holidays + 2 floating holidays
1.25 days PTO/month (15 days/year)
5 days sick leave + 3 personal days
Online PTO requests with calendar sync
Carry over up to 5 unused PTO days

Time Off FAQs

Plan your vacations & sick days.

Full-time earns 1.25 days per month; part-time is prorated.

We observe 10 federal holidays plus 2 floating days you schedule.

Up to 5 days carry over; excess days are paid out in cash.

Submit via portal at least 2 weeks ahead; managers get instant email alerts.

You’ll get a notification with alternatives—revise and resubmit immediately.

Upskill & Advance

Role-specific onboarding & live workshops
On-demand courses & certifications
Mentorship from senior leaders
Biannual performance & career reviews
Tuition reimbursement up to $1,000/year

Growth FAQs

Your path to next-level skills & roles.

Kickoff workshops, weekly webinars & an on-demand video library.

Yes—reimbursable up to $1,000/year for approved exams & prep courses.

Apply via the Mentorship Portal; we match you with a senior specialist.

Formal reviews twice a year, plus quarterly check-ins with your manager.

Specialist → Senior Specialist → Team Lead → Manager, plus lateral moves.

Streamlined Application Process

3-step mobile-friendly form—no resume upload
Instant eligibility checks & role matches
Dedicated Talent Success specialist support
Approvals in as little as 48 hours
Opportunities across 20+ industries

Application FAQs

Answers to your top application questions.

Visit our “Join Us” page, fill out the brief form, and submit. You’ll get instant confirmation.

No uploads—just enter your experience in the fields. We’ll guide you on any role-specific credentials later.

Yes—pick up to 3 preferred roles. Our team will match you to the best fit.

Never. Applying to BPO24 is 100% free—for everyone, worldwide.

Log into your portal, click “My Profile,” and make edits. Changes sync with Talent Success immediately.

Compensation & Perks

Competitive rates + quarterly performance bonuses
Health, dental & vision for full-time staff
401(k) plan with employer match
Wellness stipends & learning credits
Referral bonuses up to $500

Benefits FAQs

Everything you need to know about pay & perks.

Rates start at $18/hr USD; specialists earn up to $35+/hr depending on skillset.

Quarterly payouts based on CSAT, SLA compliance and project KPIs—details in your portal.

Full-time W-2 employees enroll after 60 days; part-time roles have access to voluntary plans.

1099 contractors access voluntary benefits marketplaces; no W-2 benefits apply.

Use “Refer a Colleague” in your portal. Earn up to $500 when they complete 60 days.

W-2 vs. 1099

Choose W-2 with benefits or 1099 for flexibility
Switch mid-year with minimal paperwork
Clear guidance on tax implications
Dedicated HR support
Self-service classification changes

Status FAQs

Find your ideal work classification.

W-2 includes tax withholding & benefits; 1099 offers schedule flexibility but self-managed taxes.

Yes—submit a change request in your portal. HR updates you within 3–5 business days.

W-2s by January 31; 1099-NEC by February 15—download from “Tax Documents” in your portal.

Benefits accrue based on your hire anniversary; prorated adjustments apply if you switch mid-year.

Your dedicated HR partner is on Slack & email—see “Support Team” in your portal.

Our Tech Stack

Slack & Teams for real-time chat
Zoom & Meet for video calls
Asana, Trello & ClickUp for tasks
Notion & Confluence for docs & SOPs
Proprietary AI suite to boost productivity

Tool FAQs

How to access and learn our apps.

No—BPO24 provides all required cloud-licenses at no cost.

Submit a ticket in ServiceNow. IT provisions within 24 hours.

Yes—live workshops and on-demand videos for every tool in our Learning Portal.

SSO/MFA enforced, data encrypted at rest/in transit, quarterly security audits.

No—corporate accounts ensure compliance and data security.

Payroll Overview

Weekly, bi-weekly or monthly pay cycles
Direct deposit (US) & Wise payouts (global)
Self-service pay stub & tax doc downloads
Instant timesheet submission & approval
Overtime & holiday pay auto-calculation

Payroll FAQs

Pay schedules, methods & docs.

Fridays are payday. If a holiday falls on Friday, funds arrive the prior business day.

Enter bank info under “Payment Settings.” Verification completes in 1–2 business days.

Email payroll@bpo24.com with your timesheet ID. We resolve most issues within hours.

Download W-2 or 1099 from “Tax Documents” in your portal once published.

Yes—submit a change by the 10th of the prior month; it takes effect next cycle.

Time-Off Benefits

10 company holidays + 2 floating holidays
1.25 days PTO/month (15 days/year)
5 days sick leave + 3 personal days
Online PTO requests with calendar sync
Carry over up to 5 unused PTO days

Time Off FAQs

Plan your vacations & sick days.

Full-time earns 1.25 days per month; part-time is prorated.

We observe 10 federal holidays plus 2 floating days you schedule.

Up to 5 days carry over; excess days are paid out in cash.

Submit via portal at least 2 weeks ahead; managers get instant email alerts.

You’ll get a notification with alternatives—revise and resubmit immediately.

Upskill & Advance

Role-specific onboarding & live workshops
On-demand courses & certifications
Mentorship from senior leaders
Biannual performance & career reviews
Tuition reimbursement up to $1,000/year

Growth FAQs

Your path to next-level skills & roles.

Kickoff workshops, weekly webinars & an on-demand video library.

Yes—reimbursable up to $1,000/year for approved exams & prep courses.

Apply via the Mentorship Portal; we match you with a senior specialist.

Formal reviews twice a year, plus quarterly check-ins with your manager.

Specialist → Senior Specialist → Team Lead → Manager, plus lateral moves.

How It Works

Step 1. Sales Call

Meet with your Solutions Consultant to identify your exact needs and pain points and determine the right hire for you. If BPO24 is a good fit, we'll send you an agreement to sign, and you'll be paired with a Client Success Consultant.

Step 2. Discovery Call

Meet with your Client Success Consultant to deep dive into your tasks, tools, culture, and personality requirements to ensure we match you with the right BPO24 Professional.

Step 3. Placement Process

Now for our Secret Sauce: Your Client Success Consultant will vet and interview top candidates from our bench of nearly 2,000 U.S.-based Professionals. They'll select the best match for you—in an average of just one week.

Step 4. Kickoff Call

You, your Client Success Consultant, and your new teammate will have a kickoff call —the official start to your partnership—to meet each other, set initial goals, discuss communication plans, and set yourselves up for success.

Step 5. Onboarding

Your Client Success Consultant stays close to provide our signature exceptional service and guide you through our proven onboarding process.

Step 6. Nurturing

You will have ongoing check-ins to support both you and your BPO24 Professional throughout your partnership with BPO24.

The
BPO24
Difference

U.S.-Based Professionals

Each of our experts lives and works in the U.S., fully vetted and proven in real-world roles.

No Overhead Costs

Skip office rents, equipment leases, benefits & payroll taxes—only pay for the hours you need.

White-Glove Onboarding

Your dedicated Client Success Consultant guides you from contract to kick-off and beyond.

Flexible Service Plans

Need more hours next month? Less the month after? Scale up or down with zero penalties.

Your Personal Assistant AwaitsReady to Delegate and Dominate?

15-Minute Call • Actionable Roadmap

Streamlined Application Process

Application FAQs

Compensation & Perks

Benefits FAQs

W-2 vs. 1099

Status FAQs

Our Tech Stack

Tool FAQs

Payroll Overview

Payroll FAQs

Time-Off Benefits

Time Off FAQs

Upskill & Advance

Growth FAQs

Streamlined Application Process

Application FAQs

Compensation & Perks

Benefits FAQs

W-2 vs. 1099

Status FAQs

Our Tech Stack

Tool FAQs

Payroll Overview

Payroll FAQs

Time-Off Benefits

Time Off FAQs

Upskill & Advance

Growth FAQs

How It Works

Step 1. Sales Call

Step 2. Discovery Call

Step 3. Placement Process

Step 4. Kickoff Call

Step 5. Onboarding

Step 6. Nurturing

TheBPO24Difference

U.S.-Based Professionals

No Overhead Costs

White-Glove Onboarding

Flexible Service Plans

Your Personal Assistant Awaits
Ready to Delegate and Dominate?

The
BPO24
Difference