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BPO24
Assistants Help Center

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How It Works

Step 1. Sales Call

Meet with your Solutions Consultant to identify your exact needs and pain points and determine the right hire for you. If BPO24 is a good fit, we'll send you an agreement to sign, and you'll be paired with a Client Success Consultant.

Step 2. Discovery Call

Meet with your Client Success Consultant to deep dive into your tasks, tools, culture, and personality requirements to ensure we match you with the right BPO24 Professional.

Step 3. Placement Process

Now for our Secret Sauce: Your Client Success Consultant will vet and interview top candidates from our bench of nearly 2,000 U.S.-based Professionals. They'll select the best match for you—in an average of just one week.

Step 4. Kickoff Call

You, your Client Success Consultant, and your new teammate will have a kickoff call —the official start to your partnership—to meet each other, set initial goals, discuss communication plans, and set yourselves up for success.

Step 5. Onboarding

Your Client Success Consultant stays close to provide our signature exceptional service and guide you through our proven onboarding process.

Step 6. Nurturing

You will have ongoing check-ins to support both you and your BPO24 Professional throughout your partnership with BPO24.

The
BPO24
Difference

U.S.-Based Professionals

Each of our experts lives and works in the U.S., fully vetted and proven in real-world roles.

No Overhead Costs

Skip office rents, equipment leases, benefits & payroll taxes—only pay for the hours you need.

White-Glove Onboarding

Your dedicated Client Success Consultant guides you from contract to kick-off and beyond.

Flexible Service Plans

Need more hours next month? Less the month after? Scale up or down with zero penalties.